Yes, if you are enrolled in Charge Sync Plus, you can still participate in the program even if you charge multiple vehicles that use the same charger. Here are a few ways to handle different situations:
Recommended: Alternate Charging Days
Whenever possible, alternate which vehicle you charge on different days.
If you typically charge each vehicle on separate days, Charging will work normally. Each vehicle will be ready by the time you've set in the WeaveGrid dashboard.
If you need to charge multiple vehicles on the same day, try one of the following options:
Option 1: Update your “Ready By” time in the dashboard
If you frequently charge both vehicles back-to-back:
- Before plugging in the first vehicle, update the "Ready By" time in your WeaveGrid dashboard
- Plug in and charge the first vehicle
- Before plugging in the second vehicle, update the "Ready By" time again
This option avoids using "Charge Now", which could affect your program participation.
Option 2: Use “Charge Now”
If needed, you can:
- Plug in the first vehicle
- Use "Charge Now" in your charger or vehicle app to start charging immediately
- Once the first vehicle has enough charge, swap it out for the second vehicle
We recommend avoiding this option when possible, as it can lead to overrides, which can affect your participation.
For more information, please email aep-support@weavegrid.com for assistance.